Support

Need a hand with Translext? We're happy to help.
CONTACT
support@translext.com
We typically reply within 2 business days. For billing questions, you can also reach billing@translext.com.

Frequently asked

How do I get started?

Install Translext from the Chrome Web Store and pin it. Open the tab you want to translate — a video call, a webinar, a YouTube video, or a live stream — click the Translext icon, choose your language, and press start. Live captions and their translation appear right on the page.

Which languages are supported?

Translext translates between 70+ languages, including right-to-left scripts like Arabic. You can pick both the spoken (source) language and the language you'd like to read.

Does Translext join my meeting or upload my audio?

No. There are no bots and no meeting invites — Translext runs entirely in your browser tab. Audio is processed only to produce your live translation while a session is running, and it stops the moment you stop.

How do I manage my subscription or credits?

Sign in, then open Settings → Billing to change your plan, buy credits, or cancel. Cancellation takes effect at the end of the current billing period and stops future renewals. For a question about a specific charge, email billing@translext.com.

I found a bug or need help.

Email support@translext.com with a short description (and the site or app you were translating, if relevant). We aim to respond within 2 business days.